Elaine Graham

Q: What is a Guarantee Cabin?  A: A ‘Guarantee’ cabin is where your cabin number will not be allocated at the time of booking and will be confirmed at a later date. Your cabin is generally allocate...

Q: When will I receive my booking confirmation?A: You can expect to receive your booking confirmation via email within 5 working days at the very latest.You will receive your receipt and ATOL certi...

Q: How do I access my Cunard Booking?A: You can access and manage your Cunard booking logging into My Cunard:https://www.cunard.com/en-gb/login/manage-bookingAll you need is your Cunard reference s...

Q: What is the Cruise Planner?A: Each cruise line has its own cruise planner where you can view shore excursions, drinks packages, speciality dining, check in online for your cruise and much much m...

Q: When will I receive my tickets?A: You can expect to receive your tickets by email or post around 7 – 14 days pre departure.To help us to prepare your tickets, take some time to read our online c...

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Q.  When is the balance of my holiday due to be paid in full?A:  You can find your balance due date on your Scotland's Cruise Centre booking confirmation.  Your booking confirmation was emailed to ...

Q: What are gratuities/tips?A: The majority of cruise lines will automatically add your gratuities/tips to your onboard account. The main reason for this is that the dining options on board have ch...

Q: What are the passport requirements for my cruise?A: To travel on a cruise holiday you must have at least six months validity on your passport from your date of return. If you are traveling to Eu...

Q: I am going on my first Cruise, what do I need to know? A:  Our New to Cruise Guide comes packed with everything you need to know before setting sail for the first time. All you need to do is cli...