Elaine Graham

Q: Should I book an excursion when visiting a port of call?A: When visiting a port of call many of our customers like to book an excursion to make the most of their time in port. Our shore excursio...

Q: Do I need travel insurance?A: From the time of booking, we strongly advise taking out a travel insurance policy that covers both cruise and covid cover. In order to travel on a cruise holiday, t...

Q: How do I cancel my booking?  A: In the unfortunate event you are unable travel and need to cancel your booking, please complete our online enquiry form by visiting the contact us page.          

DiningQ: What are the formal dining times on board?A: The majority of cruise lines operate at least two dining times, early and late sitting. Early sitting is usually around 6/6.30pm and late sitti...

Q: Do cruise ships have internet access and WiFi?A: Most cruise lines do offer onboard WiFi but this will incur an additional fee. Check out your Cruise Planner to view the variety of packages avai...

Q: Do I need to check in online for my cruise?A: The majority of cruise lines provide the option to check-in online, by completing the process this helps ensure smooth embarkation at the port.  You...

Q: How do I book and pay for my flight seats?A: If you are booked on a scheduled airline such as BA or American Airlines, you can book and pay for your flight seats on the airline website once your...

Q.  Where can I find my terms and conditions?A.  Your terms and conditions were sent to you via email at the time of booking.  If you would like to view these online, you can find the terms and con...

Q: What should I wear on my cruise?A: What you decide to wear on a cruise is very much based on the destination and time of year. For example, on a Caribbean cruise you can expect to pack all the n...

Q: How do I book my complimentary coach or parking?A: If you have a complimentary coach or parking included in your booking this will be confirmed by your Cruise Expert during your booking call (P&...