Elaine Graham

Q: What are gratuities/tips?A: The majority of cruise lines will automatically add your gratuities/tips to your onboard account. The main reason for this is that the dining options on board have ch...

Q: What are the passport requirements for my cruise?A: To travel on a cruise holiday you must have at least six months validity on your passport from your date of return. If you are traveling to Eu...

Q: I am going on my first Cruise, what do I need to know? A:  Our New to Cruise Guide comes packed with everything you need to know before setting sail for the first time. All you need to do is cli...

Q: Should I book an excursion when visiting a port of call?A: When visiting a port of call many of our customers like to book an excursion to make the most of their time in port. Our shore excursio...

Q: Do I need travel insurance?A: From the time of booking, we strongly advise taking out a travel insurance policy that covers both cruise and covid cover. In order to travel on a cruise holiday, t...

Q: How do I cancel my booking?  A: In the unfortunate event you are unable travel and need to cancel your booking, please complete our online enquiry form by visiting the contact us page.          

DiningQ: What are the formal dining times on board?A: The majority of cruise lines operate at least two dining times, early and late sitting. Early sitting is usually around 6/6.30pm and late sitti...

Q: Do cruise ships have internet access and WiFi?A: Most cruise lines do offer onboard WiFi but this will incur an additional fee. Check out your Cruise Planner to view the variety of packages avai...

Q: Do I need to check in online for my cruise?A: The majority of cruise lines provide the option to check-in online, by completing the process this helps ensure smooth embarkation at the port.  You...

Q: How do I book and pay for my flight seats?A: If you are booked on a scheduled airline such as BA or American Airlines, you can book and pay for your flight seats on the airline website once your...