Elaine Graham

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Activity overview

Latest activity by Elaine Graham
  • Elaine Graham created an article,

    Balance Payments

    Q.  When is the balance of my holiday due to be paid in full? A:  You can find your balance due date on your Scotland's Cruise Centre booking confirmation.  Your booking confirmation was emailed to...

  • Elaine Graham created an article,

    Testing

    Q: Will I need a covid test for my destination or to board the ship? A: In many destinations the testing requirements have started to ease. It is however important that you check both the destinati...

  • Elaine Graham created an article,

    Vaccination

    Q: Do I need to be vaccinated for my destination and to board the cruise ship? A: The vaccine requirements for your destination can be found by visiting the UK Government website. But don’t forget ...

  • Elaine Graham created an article,

    Pre Departure Information

    Q: What are the requirements for my cruise? A: To prepare you to set sail our Customer Service team will contact you by email or telephone around 14 days pre departure if there are any requirements...

  • Elaine Graham created an article,

    Guarantee Cabin

    Q: What is a Guarantee Cabin? A: A ‘Guarantee’ cabin is where your cabin number will not be allocated at the time of booking and will be confirmed at a later date. Your cabin is generally allocated...

  • Elaine Graham created an article,

    Parking and Coaches

    Q: How do I book my complimentary coach or parking? A: If you have a complimentary coach or parking included in your booking this will be confirmed by your Cruise Expert during your booking call (P...

  • Elaine Graham created an article,

    What to wear/Formal Nights

    Q: What should I wear on my cruise? A: What you decide to wear on a cruise is very much based on the destination and time of year. For example, on a Caribbean cruise you can expect to pack all the ...

  • Elaine Graham created an article,

    Gratuities/Tips

    Q: What are gratuities/tips? A: The majority of cruise lines will automatically add your gratuities/tips to your onboard account. The main reason for this is that the dining options on board have c...

  • Elaine Graham created an article,

    Shore Excursions

    Q: Should I book an excursion when visiting a port of call? A: When visiting a port of call many of our customers like to book an excursion to make the most of their time in port. Our shore excursi...

  • Elaine Graham created an article,

    Mobility Needs

    Q: How do I arrange assistance for my mobility needs? A: Should you have any specific mobility needs please contact our Customer Service team who will liaise with the cruise line/airline regarding ...